Privacy Policy

Effective Date: May 2026

Product: Brandgro — where ideas grow into creation

Operated by: Frantic Solution

1. Introduction

This Privacy Policy explains how Brandgro ("we", "our", or "us"), operated by Frantic Solution, collects, uses, and protects your information when you use our platform.

By using Brandgro, you agree to the terms outlined in this policy.

This policy applies to all users of the Brandgro platform.

2. Information We Collect

a) Account Information

  • Full name
  • Email address
  • Password (stored securely in hashed form)
  • Role and workspace association

b) Usage & Generation Data

  • Prompts you submit
  • AI-generated outputs (text, images, videos, etc.)
  • Tool usage and activity logs
  • Generation metadata (timestamps, model used, processing status)

c) File Uploads

  • Files you upload (e.g., images or assets)
  • Associated file URLs stored in our system

d) Location Data

  • IP address
  • Approximate location (city, region, country) derived from IP
  • If you grant permission, we may access more accurate device location data for security and abuse prevention purposes
  • Stored at login for security, fraud prevention, analytics, and abuse monitoring purposes

We may request permission to access your device location for security, fraud prevention, platform integrity, and tool abuse detection purposes. If permission is denied, we may still determine an approximate location using your IP address for these purposes. We do not continuously track precise GPS location in the background.

e) Security Data

  • Authentication tokens
  • Encrypted session data
  • Multi-factor authentication data (if enabled)

f) Payment Data (when applicable)

  • Billing and subscription details via third-party providers (e.g., Razorpay)
  • We do not store your card details

3. How We Use Your Information

We use your data to:

  • Provide and operate the platform
  • Process AI generations and workflows
  • Manage user authentication and security
  • Track usage and system performance
  • Improve features and user experience
  • Enforce usage limits and prevent abuse
  • Process payments and subscriptions (if applicable)

4. Third-Party Services

We use third-party providers to deliver our services, including:

  • OpenAI (text generation, embeddings)
  • Google AI (Gemini, Imagen, Veo models)
  • Sarvam AI (text-to-speech)
  • AWS S3 (file storage)
  • Razorpay (payments, when enabled)

These providers may process your data only as required to perform the requested service.
These providers may process data outside your country in order to provide their services.

5. Cookies & Authentication

We use secure cookies for authentication purposes:

  • A refresh token cookie is stored in your browser
  • This cookie is HTTP-only and cannot be accessed via JavaScript
  • It is used to maintain secure login sessions

We do not use cookies for advertising or third-party tracking.

6. Data Storage & Retention

  • Generation data and outputs are stored in our database
  • Media files are stored in cloud storage (such as AWS S3)
  • Some generated assets may be automatically removed after a defined period (e.g., 15 days)
  • Logs and usage data may be retained for system integrity and analytics

7. Data Security

We implement industry-standard security measures, including:

  • Password hashing (Argon2id)
  • Secure authentication tokens
  • Role-based access control
  • Encrypted data transmission (HTTPS)

Despite this, no system is completely secure, and we cannot guarantee absolute security.

8. Account Deletion

You can request deletion of your account by contacting us at:

support@brandgro.ai

Upon request:

  • Your user account will be deleted
  • Some associated data (such as generation history or logs) may remain for operational, security, or legal purposes

9. Your Responsibilities

You are responsible for:

  • Keeping your login credentials secure
  • Ensuring that any content you submit complies with applicable laws
  • Avoiding submission of sensitive or confidential information where not necessary

10. Regional Use

Brandgro is primarily intended for users in India. If you access the service from other regions, you are responsible for compliance with local laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

12. Contact

For any questions or requests regarding this policy, contact:

Email: support@brandgro.ai